MintSix’ commitment to our quality products in our store and to our customers is of utmost importance to us. It is therefore paramount to us that our customers are happy with their purchase.
MintSix accepts payment by credit card on Paypal, using the secure services of Paypal. All prices listed are in New Zealand dollars, and are inclusive of 15% GST.
After you have selected the item or items you wish to purchase, proceed to the checkout where you will be invited either to checkout as a guest, register your details or log in if you have registered your details previously. When you submit your order and payment details, your order will be processed and you will receive an email containing your invoice and confirmation of your order.
We will have a statement in the product description with an estimated availability date for that particular item. We will endeavour to deliver your order to you at the date stated in the product description. However, in the case of unforeseen circumstances we may not be able to deliver the goods in time frame that was given. You will be notified immediately if there are any delays.
Shipping within New Zealand is calculated as follows:
- For orders within the South Island, a flat rate of $5.
- For orders with the North island, a flat rate of $5.
- For heavy or oversized objects, a flat rate of $50.
Multiple object orders, or if you require shipment to an overseas destination, please email your order to email@example.com and you will receive a response within 2 business days with a quote for shipping. International customers are required to pay any import duty, foreign taxes or fees payable upon importation of their order into the destination country.
Returns and exchange
If you are dissatisfied with your purchase please advise us in writing within 5 business days of receipt of the item you have purchased, including the order number and the reasons why you are dissatisfied with the item.
In the situation where the item you receive is faulty or not what you ordered, you may apply for a refund or exchange. Provided MintSix is satisfied that an error was made in consignment of the item purchased or that a fault has occurred prior to the item being delivered to you, MintSix will pay the shipping costs for returning the faulty or incorrect item to MintSix and for dispatching the replacement item to you.
In the case of refunds, please allow 3-5 business days for the refund to be processed.
When sending returned items to MintSix we advise you use registered post because MintSix does not take responsibility for the loss of items being returned and this may result in us being unable to process your application for refund or exchange. In considering any application for refund or exchange MintSix reserves the right to inspect returned items upon receipt.
MintSix Gift Vouchers are an acceptable form of purchasing items either online or in-store. They will not be accepted for purchase of items in an online or in-store sale, are not to be used in conjunction with any other offer and are not redeemable for cash.
In the situation where you are dissatisfied with your purchase for any reason other than a faulty or incorrect item, you may exchange it. All shipping costs, including packaging and postage charges for return of the item to be exchanged and dispatch of the replacement item are to be paid by the customer. In addition, all items returned to MintSix for exchange, must be intact and in saleable condition.
While MintSix strives to keep our website accurate and up to date, it may contain errors, inaccuracies or may not be current at the time of viewing.
MintSix does not provide warranties of any kind on any of its products or on any information provided on the MintSix website. Many of the items available at MintSix are antique and may have slight flaws and imperfections, which are part of their charm and value as pieces that have their own unique story to tell. We endeavour through our descriptions and stock images to ensure that our customers are aware of any flaws and imperfections in the items they may wish to purchase. If you have any queries in relation to a specific piece listed for sale online which may have imperfections, please contact us for further information at firstname.lastname@example.org or by phone at +64 3 4741618.
Neither MintSix, nor its employees, agents or contractors are liable for any damages whatsoever arising out of, or in any way related to the use of this website or any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.
MintSix reserves the right to update the terms and conditions set out herein without notice.